Conveniently close to an awesome Balkan restaurant, which is great for exploring the area! 🍽️

Location: the hotel was near Bansko as well as both restaurant.

the hotel's location was marvellous in a lovely green area. and it was also just off the center, the mountain and the mediterranean restaurant.

The restaurant here offered delicious dishes, and the location was perfect, just a few steps from everywhere I wanted to go.

Good location, nice restaurants and food

Small children are allowed to go into the spa area

Pleasant place with best staff and exceptional views. Rich and delicious breakfast with a wide range of meals. Their service was very good. Very clean pool to relax in too...

The venue was clean and the staff were efficient. Got a recently renovated room with a nice view. - the location was exceptionally nice and absolutely perfect - within a walking distance of everywhere we wanted to go. - We had VERY VERY GOOD days staying at this brand-new hotel.

The indoor swiming pool and the spa. The restaurant is a little bit expensive for Bulgaria but the food is good.

very good, clean, well desigh, interesting architecture,mineral water, i like the big and confortable bed, the exotic park and the jakuzi in the spa center

bad internet conection

Picturesque and quiet location next to the mountain in a relaxing area. Newly remodelled, stylish room with an electronic key card, multi-channel television, and a sitting area. - Varied breakfast is at a 5-star level.

Excellent hotel, friendly staff, butifull restaraunt

room was not fully soundproof

If you are a spa - addicted like me this is the right place to be. Excellent facilities (take care - the massage is a little bit overpriced and the access to sauna is not included in the regular package you pay) including facilities for your children. Crispy clean, beautiful green gardens, excellent breakfast. I'll give them a 9.7.

This is a spa resort - a weighter and an automatic blood presure machine should be available in the sauna park and / or in each room.The wi-fi internet is not so great as the rest of the hotel.

The climate control in the room was much appreciated. the hotel staff were very pleasant and helpful. - the location of the hotel is fantastic, especially for dining at the restaurant.

Good overall value for money - free high speed internet in room, spa center, very good breakfast

Staff barely speaks/understands english, has no information about local activities or areas of interest - not recommended for international travellers

This was my 2nd stay at this hotel. Wonderful spa facilities (but you have to pay extra!!!) and nice pools (both inside and outside) represent the main atractions of the hotel.

The "appartments". Take care there are a lot located in a diffrent building; the price you pay for them is 5star related but you receive poor and ugly apartments without any tuch of 5star luxury. In the "thermopool" room you will find wall fungus. The breakfast changed and low quality cheese and ham have been introduced. The waiters use to forget small coins (2-3 leva that means 1-1.5 Euro) when they have to give you changes and have a 10 words english vocabulary. The 2nd restaurant is closed in the evening and the offer of the mediteraneean one is based on frozen meat (the worst T-bone a received ever!). Sorry- this hotel receive now a 3.5 from me.